Q: Is my online payment secure?
A: Our website use Bank Alfalah for payment processing who make sure your payment is secure according to the latest security standards.

Q: Do you save credit card information?
A: We do not store any financial information related to credit/Debit cards or bank accounts

Q: How secure is my personal information?
A: For security purposes, our website is SSL (Secure Sockets Layer) is a standard security technology for establishing an encrypted link between a server and a client to ensure no one can access your personal or banking information.

Q: What type of account can I use to pay online?
A: You can use a Credit / Debit Card or by internet banking account to get your online appointments

Q:Is there any service fee applicable on online payments?
A: Yes there are 2.5% of service charges from Bank Alfalah (which is not included in consultation fee)

Q: Do I get a refund in case of cancellation?
A: There is .no refund policy but if you miss your appointment you can reschedule your online appointment (depends on availability of slot)